User Experience

A Tribute: 3 Invaluable UX lessons from Prince

ux-lessons-from-prince

Like a lot of people, I was absolutely stunned at the unexpected death of Prince. As a musician myself, the measure of respect I have for this man is completely off the chart. Talent like his is extraordinarily rare: it’s one thing to be able to play an instrument and sing. It’s quite another to be able to play nearly every instrument in existence, sing in a multitude of styles and ranges, compose and arrange complex, challenging music and absolutely nail both vision and execution when it comes to actual performance.

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User Experience

UX Insights from around the Web :: 05.11.16

Every week I read brilliant articles on UX, UI and Design that really inspire and impress me — and in some cases leave me wishing I’d written them! Because I think they’re infinitely valuable to anyone who practices UX (or would like to), I’m going to share them with you here today. So without further delay, here are my “best of the best” UX articles of the week — may you find them useful, usable and valuable!

UX Pick of the week

Designing for happiness

Designing for Happiness: Interview with Pamela

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User Experience

[ Video ] 3 Critical UX Questions You Must Ask, Part 2 of 7: What’s Worth Doing?

Now it’s time to dig into the first of our three critical questions: what’s worth doing? Sure, you’ve got a requested feature list as long as your arm. But is it all equally important? Will it all yield an outcome that delivers value, both to users and back to the business in the form of ROI? These are important questions, and the price for not asking them can be high. Here’s the second video in our series, where we dive into this topic in detail:

Everything you commit to designing or building is either

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User Experience

[ Video ] 3 Critical UX Questions You MUST Ask, Part 1 0f 7

No matter the industry, niche or product type, a core component of developing solid UX and product strategy is asking three crucial, universal questions. In this seven-part video workshop, I’ll show you what those questions are — and more importantly, how to get the kind of answers you need. Here’s the first in the series:

Years ago I attended an Adaptive Path seminar where the presenter introduced three critical questions tied to improving UX and ensuring the final product is valuable to people. I became a believer on the spot, taking furious notes, and

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User Experience

Think First Virtual Book Tour: Interviews, Articles and Podcasts (Oh My!)

Think First Virtual Book Tour

One of the great things about writing a book is that you get to have some inspiring, thought-provoking conversations with people you admire and respect. Over the past few weeks, a number of websites whose founders and contributors I hold in high regard have asked me for my two cents on UX, design, product strategy and, of course, my new book, Think First.

I’ve enjoyed these conversations and writing these pieces; I feel like they’ve been as valuable to me as

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User Experience

London Bound: I’m speaking at DEVWEEK 2015!

Join Joe Natoli in London for DevWeek 2015

I’m sure some of you have noticed the radio silence lately — that’s because I’ve been busy preparing for DEVWEEK 2015 this coming week. I am absolutely honored to have been asked and am looking forward to a fantastic week of learning from all the sharp minds sure to be in attendance.

I’ll be doing three sessions; here’s a quick summary of each.

Think first: why great UX starts between your ears
(and not on the screen)

Wednesday 25th March / 11:30 –

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User Experience

We’re Fast to Mobile Market — but our UX SUCKS!

Fast to Mobile Market but our UX SUCKS

A conversation I had with a client this morning brought to mind an excellent research whitepaper published by Human Factors International (HFI), and is available via their website. It’s called Going Mobile? Speed is Fine, but UX Strategy is Final. It was published in 2012 originally, but the lessons contained within are eternal.

The basic premise is that while speed to market is important, UX strategy trumps it nine ways to Sunday.

Which of course brings a BIG, wide, cheshire

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User Experience

Why we should design for USE, not users

Why we should design for USE, not users

Let’s start with the obvious: like any software system, a web-based application is designed and intended to be used. What isn’t so obvious, however, is that the tried-and-true mantra of application design – that users are the center of the equation – may not hold water any more.

Now, before all you traditionalists get your panties in a bunch, let me explain. If you’re like most organizations, your project managers, designers and developers are pressed for time and are constantly being

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User Experience

Getting Beyond the ‘User’ in User Experience (video)

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User Experience

What’s STILL wrong with your website

What's STILL wrong with your website

After more than 12 years of evaluating website user experience, Forrester Research recently reached a major milestone — the completion of 1,500 Website User Experience Reviews. These reviews span consumer-and business-facing sites, intranets, and employee portals across many industries and countries. Forrester’s methodology is the same as those employed by consultants like myself since the late 1980s: heuristic (or scenario) reviews that essentially consist of three steps:

  1. Identify target users. Despite what you hear, websites aren’t inherently good or bad;
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