User Experience

Is your software installer this stupid?

At a time where we can access virtually anything, anywhere, anytime from devices that fit in our pockets, you would think that an Installer application would be smart enough to recognize your built-in hard drive automatically. So it is here that I quote Steve Martin, for those of you old enough to remember:

“BUT NOOOOOOOOOOOOOOO!!!”

Without fail, every Microsoft application I have ever installed on my MacBook Pro defaults to one of my portable hard drives.

I have owned this machine for almost 10 years, and have experienced the following window – after a 3 minute wait

READ MORE  

User Experience

5 attributes every product MUST have

When any product is created — a website, an app, an Enterprise system —the question most people ask is pretty simple: “How do people use this thing?”

I’m of the mind that a different question should be asked:

“How do people use this site in the context of everything else they’re doing online to achieve their goals?”

The bar is high out there. We are all multitasking, and most of us aren’t very good at it. So we’re busy and we’re distracted and we never have enough

READ MORE  

UI Design, User Experience

MADExpo 2012 | Thank You!

First, thank you all so very much for attending my sessions on Thursday and Friday — I truly enjoyed being with you and I hope you found the time valuable. We had a full house for both sessions, everyone seemed very into it and the questions and discussions afterward were fantastic.  As promised, you can download (or just view) a copy of my presentation right here.

User Experience

4 Reasons Focus Groups Don’t Work

Focus groups don’t work. Ever.

One of my favorite stories, as told by fellow evangelist Guy Kawasaki, illustrates this point perfectly.

Remember when the boom box first came out? Bright colors all around – bright blue, yellow, orange and hot pink. Those color options were a direct result of a series of focus groups Sony conducted with target-market teenagers – who were unanimously vehement about not liking black. Black was the color their parents would buy, and no way would a cool kid want to carry around a boring black boom box.

READ MORE  

User Experience

3 keys to socializing Information Architecture with a Client

A client of mine recently asked me for some advice he could share with his internal team with regard to the Information Architecture (IA) we developed for their website redesign. In thinking about this, I realized that of all the things I’ve told clients over the years about how to effectively review and IA document, the tried and true method  is usually the following approach. Here’s the advice I give clients to help them effectively evaluate a proposed IA:

  1. Evaluate the Information Architecture document on its own merit, in and of itself. Evaluate it as a
READ MORE  

User Experience

Expanding the definition of UX

kristen halvorson of brain traffic

Just finished reading a tremendous article by the always brilliant Kristina Halvorson for Interactions magazine titled Intentional Communication: Expanding our Definition of User Experience Design and felt compelled to share. Just like the profession of design has expanded to become a multi-disciplinary practice post-internet, so too is the practice of UX beginning to undergo a similar transformation, particularly when it comes to content. Content, according to Kristina, is too often overlooked as the strategic endeavor it truly is

READ MORE  

User Experience

Why Businesses Need UX Strategy

Strategic, effective experience design is the critical difference between limited use and broad adoption. And only one of those scenarios delivers positive business results.

READ MORE  

User Experience

Automotive UX Fail: Chevy’s gas gauge

I recently purchased a used Chevy HHR. Big fan of the styling, the retro exaggerated fenders, the throwback style of the wagonesque shape. To me it manages to be retro and modern at the same time. Great gas mileage, lots of room inside for storage. All the interior controls are ergonomically designed, well placed, simple to use. And they’re very attractive visually as well, which is important to a design geek like me. Got it in my favorite colors, Harley orange & black. Witness the coolness that is my new ride:

Love the car. Love driving it.

Except for one thing.

READ MORE  

User Experience

What UX Design Isn’t: 10 Common Misconceptions

Late to the party on this one, but a great read nonetheless. UX Designer Whitney Hess raises some great points here on what UX Design isn’t, followed by some thought-provoking commentary. Strongly recommended to anyone practicing UX design or thinking about integrating it into an organization.

http://mashable.com/2009/01/09/user-experience-design/

READ MORE  

Tips & Advice, User Experience

The real secret behind UX Design skills

Stumbled across this quote today, which I think perfectly explains the core of what drives UX design skills — or those of any creative person:

The truly creative mind in any field is no more than this: A human creature born abnormally, inhumanely sensitive.

To them… a touch is a blow, a sound is a noise, a misfortune is a tragedy, a joy is an ecstasy, a friend is a lover, a lover is a god, and failure is death.

Add to this cruelly delicate organism the overpowering necessity to create,

READ MORE  

Page 2 of 3
1 2 3